Returns & Exchanges
At PinkyParadise, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a hassle-free return process for unopened and unused products within 14 days of delivery.
Contact Customer Support
Email our support team with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit.
Ship the Items
Affix the provided RMA label to your package and send it back to our warehouse using a trackable shipping method.
Receive Your Refund
Once our quality control team inspects and approves the returned items, we will process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing